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{"success":true,"url":"https://www.booking.com/hotel/tr/grand-yavuz-sultanahmet.html","data":{"total_reviews":556,"reviews_returned":25,"reviews":[{"id":"3698300038e3b153","score":10,"reviewed_date":"2025-12-13T17:49:12","guest":{"name":"Saif","country":"United States","country_code":"us","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-11-20","checkout":"2025-11-25","nights":5,"customer_type":"COUPLES"},"review":{"title":"Good value for money in the sultahahmet area.","positive":"Beautiful property, views of the bhosphorus from the room","negative":"Steep walkway to get to the main area and to catch public transportation. Ok for us but might be hard for people with mobility challenges","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"We truly appreciate your wonderful review, Dear Saif. It’s a pleasure to know you had a great time with us and can’t wait to see you again!"},{"id":"00b1adf86fa90a43","score":9,"reviewed_date":"2025-12-07T14:11:30","guest":{"name":"Abdul","country":"United States","country_code":"us","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Superior Triple Room","checkin":"2025-11-09","checkout":"2025-11-10","nights":1,"customer_type":"FAMILIES"},"review":{"title":null,"positive":"Good location","negative":null,"language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"We’re grateful for your feedback, Dear Abdul. It helps us improve, and we sincerely hope to provide you with a far better experience next time."},{"id":"ef1819a02e20b3b9","score":9,"reviewed_date":"2025-12-02T19:49:02","guest":{"name":"Viles","country":"United States","country_code":"us","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Family Room","checkin":"2025-11-28","checkout":"2025-11-29","nights":1,"customer_type":"FAMILIES"},"review":{"title":"Great location and friendly staff always willing to assist.","positive":"Location and staff.","negative":"Not much.","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you for your lovely feedback, Dear Viles. We’re delighted everything met your expectations and can’t wait to see you again!"},{"id":"053823e40deaf077","score":7,"reviewed_date":"2025-11-25T08:13:42","guest":{"name":"Filip","country":"Belgium","country_code":"be","traveler_type":"Solo traveler","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-11-17","checkout":"2025-11-20","nights":3,"customer_type":"SOLO_TRAVELLERS"},"review":{"title":null,"positive":"Good location in the hart of the old city. Close to the monuments.","negative":"Poor breakfast, room needs upgrades","language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"We’re grateful for your feedback, Dear Filip. It helps us improve, and we sincerely hope to provide you with a far better experience next time."},{"id":"31dadf143a6db01e","score":10,"reviewed_date":"2025-11-22T12:59:11","guest":{"name":"Svetlana","country":"Canada","country_code":"ca","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-11-13","checkout":"2025-11-16","nights":3,"customer_type":"FAMILIES"},"review":{"title":"Overall, it was a lovely stay that I genuinely enjoyed.","positive":"I recently stayed at this hotel and genuinely enjoyed the experience. We had two rooms (one for my husband and me, and one for my mom) and they gave us rooms right next to each other with the option to connect them, which was really convenient. Even though we showed up before check-in time, both rooms were already ready, so we got settled right away. The sea view was incredible, honestly one of the best I’ve ever had. The staff were always friendly and smiling, and the bed and pillows were super comfortable, which made the stay even better.","negative":"The bathroom only had a 2-in-1 shampoo and body wash, which I don’t like using on my hair, so I ended up using my own. The water temperature was also hard to control and kept shifting between hot and cold, and the water pressure wasn’t very strong. Another minor detail: the breakfast could use a few more sweet options, since that’s what I prefer in the morning. Other than that, everything was great, and I’d definitely be happy to stay here again.","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you so much for your kind words, Dear Svetlana. We’re thrilled you enjoyed your stay and look forward to welcoming you back soon!"},{"id":"62d5cbfeb32f1582","score":10,"reviewed_date":"2025-11-14T21:00:18","guest":{"name":"Aamir","country":"Pakistan","country_code":"pk","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-11-13","checkout":"2025-11-14","nights":1,"customer_type":"COUPLES"},"review":{"title":null,"positive":"staff was very nice we did break fast there the food quality good and very tasty","negative":null,"language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you for your lovely feedback, Dear Aamir. We’re delighted everything met your expectations and can’t wait to see you again!"},{"id":"6a34a7461937254d","score":10,"reviewed_date":"2025-11-13T21:48:05","guest":{"name":"Umar","country":"United Kingdom","country_code":"gb","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-11-11","checkout":"2025-11-13","nights":2,"customer_type":"COUPLES"},"review":{"title":null,"positive":"Everything perfect","negative":null,"language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Your kind review made our day, Dear Umar! Thank you, and we look forward to welcoming you back for another memorable stay."},{"id":"070ee4f4182f17ad","score":10,"reviewed_date":"2025-11-08T15:54:48","guest":{"name":"Ramon","country":"Philippines","country_code":"ph","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-10-25","checkout":"2025-10-29","nights":4,"customer_type":"COUPLES"},"review":{"title":null,"positive":"The location was perfect and the staff are very friendly ☺️ We were booked in a very spacious room with a veranda","negative":null,"language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you for your glowing review, Dear Ramon. Our team is delighted you enjoyed your time here and hopes to see you again soon!"},{"id":"90286b904e099587","score":9,"reviewed_date":"2025-10-27T11:58:44","guest":{"name":"Judit","country":"Hungary","country_code":"hu","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-10-20","checkout":"2025-10-21","nights":1,"customer_type":"COUPLES"},"review":{"title":"Nice staff","positive":"Staff was super kind, location is excellent. Close to the main attractions.","negative":"Room is a bit small.","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you so much for your kind words Dear Judit! We’re very glad you enjoyed our location and staff, and we hope to welcome you again soon Dear Judit!"},{"id":"45e10e99e8ef51c0","score":10,"reviewed_date":"2025-10-19T06:02:10","guest":{"name":"Lisa","country":"United States","country_code":"us","traveler_type":"Group","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-10-12","checkout":"2025-10-14","nights":2,"customer_type":"GROUP_OF_FRIENDS"},"review":{"title":"Clean, comfortable, beautiful little hotel in a great location with very kind staff.","positive":"My room was clean, beautiful, secure, and private.\r\nStaff were attentive, responsive, and timely.","negative":"I had to make a lot of calls from my room, and sometimes I had to stand in a particular spot in the room in order to get good coverage. Also it would have been lovely to have a few more vegan items for breakfast, such as a non dairy milk. Other than that there really was nothing but good stuff about my stay.","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"We truly appreciate your wonderful review, Dear Lisa. It’s a pleasure to know you had a great time with us and can’t wait to see you again Dear Lisa!"},{"id":"4f57706d9b7b9bb5","score":7,"reviewed_date":"2025-10-19T01:01:29","guest":{"name":"Sergio","country":"Australia","country_code":"au","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-10-14","checkout":"2025-10-15","nights":1,"customer_type":"FAMILIES"},"review":{"title":"Good location and friendly staff","positive":"Awesome location, 10 minute walk to the main sites in Sultanhamet. Very friendly staff at check in and check out. Lovely view from rooftop bar/restaurant. We had a great view of the Istanbul skyline from our room.","negative":"The decor of the hotel is quite dated, smells a bit musty and some mould was on the walls. But the bathrooms are fine.","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"We’re grateful for your feedback, Dear Sergio. It helps us improve, and we sincerely hope to provide you with a far better experience next time."},{"id":"c3817c7d4a161d17","score":8,"reviewed_date":"2025-10-12T00:42:28","guest":{"name":"Debois","country":"Belgium","country_code":"be","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-10-06","checkout":"2025-10-10","nights":4,"customer_type":"COUPLES"},"review":{"title":"Good accomodations, nice people and hulpfull personal","positive":"Personal was always helpful. The rooms were clean and big enough for us. Water and koffie was always available. The hostess provided us with all the information we asked for and good tips.","negative":".The choice in de restaurant was to much European.","language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you so much for your kind words Dear Debois! We’re delighted you enjoyed your stay and appreciated our team’s assistance.\nHope to see you again soon Dear Debois!"},{"id":"0c1f03325a68236e","score":10,"reviewed_date":"2025-10-10T13:18:33","guest":{"name":"Peter","country":"United Kingdom","country_code":"gb","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-09-27","checkout":"2025-09-29","nights":2,"customer_type":"COUPLES"},"review":{"title":"A really relaxing time with very supportive and helpful staff","positive":"The location was really good. The food was excellent in the lovely rooftop restaurant. The staff were extremely helpful and friendly. We had a wonderful two night stay and fully recommend this hotel","negative":null,"language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you for your wonderful feedback Dear Peter! We’re thrilled you enjoyed the rooftop restaurant, our team, and the location. \nWe’d be happy to welcome you back anytime Dear Peter!"},{"id":"38b001897e62d39c","score":9,"reviewed_date":"2025-10-01T15:19:16","guest":{"name":"Romaldo","country":"India","country_code":"in","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-09-29","checkout":"2025-10-01","nights":2,"customer_type":"COUPLES"},"review":{"title":null,"positive":"Awesome stay","negative":null,"language":"en"},"helpful_votes":0,"has_photos":true,"partner_reply":"Thank you so much for your kind words, Dear Dsouza. We’re thrilled you enjoyed your stay and look forward to welcoming you back soon!"},{"id":"d0c4d90e27caab0b","score":9,"reviewed_date":"2025-09-29T09:21:11","guest":{"name":"S","country":"Australia","country_code":"au","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Superior Triple Room","checkin":"2025-09-11","checkout":"2025-09-12","nights":1,"customer_type":"FAMILIES"},"review":{"title":"The staff was friendly & helpful","positive":"Near sultamet Only issue is it is an uphill walk to main strip & tram Otherwise near tourist sites","negative":"The uphill walk Would be worse if very hot","language":"en"},"helpful_votes":1,"has_photos":false,"partner_reply":"Thank you so much for your kind words, Dear Chan. We’re thrilled you enjoyed your stay and look forward to welcoming you back soon!"},{"id":"b3bb873088a926f9","score":10,"reviewed_date":"2025-09-09T03:48:25","guest":{"name":"Calina","country":"Romania","country_code":"ro","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-09-02","checkout":"2025-09-08","nights":6,"customer_type":"COUPLES"},"review":{"title":null,"positive":"The staff is really friendly.","negative":null,"language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Dear Calina, we’re so grateful for your lovely feedback! It’s wonderful to know you enjoyed your stay and we truly hope to host you again in the future."},{"id":"ee10fefdc0ee2bfd","score":10,"reviewed_date":"2025-09-03T00:21:34","guest":{"name":"Vidosav","country":"Australia","country_code":"au","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-08-20","checkout":"2025-08-22","nights":2,"customer_type":"COUPLES"},"review":{"title":"An excellent hotel","positive":"From the moment we entered the Hotel, the staff was very professional, kind, friendly and helpful.\nThe rooms vere very clean, lovely cleaning lady was changing the towels every day.\nWe enjoyed the garden as well, very quite and calming atmosphere. \n\nOur special THANK YOU to UMAY ATALAY - Guest Relations lady who was absolutely amazing, helped us alot even with buying some presents, ordering taxi the last minute and everything else.\nLet alone her beautiful smile!\n\nWe will definitely recommend your hotel to anyone who is visiting Istanbul.\nThank you","negative":"We loved everything.","language":"xu"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you so much for your wonderful feedback Dear Vidosav! We’re delighted to hear you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you again!"},{"id":"e480188237925f22","score":8,"reviewed_date":"2025-08-24T23:04:13","guest":{"name":"Ethelbjorn","country":"Malta","country_code":"mt","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-08-19","checkout":"2025-08-20","nights":1,"customer_type":"COUPLES"},"review":{"title":null,"positive":"Very good breakfast, staff was helpful and the rooms were in excellent condition and very clean","negative":"The rooms are very small and the decor is dated. You need a taxi to get to the hotel if you are coming with the airport bus because it is on a slope","language":"en"},"helpful_votes":1,"has_photos":false,"partner_reply":"Thank you for your feedback Dear Ethelbjorn ! We’re glad you enjoyed the breakfast, staff, and cleanliness, and we’ll take note of your comments for improvement. We hope to welcome you again!"},{"id":"fd2dc5534c8d5160","score":10,"reviewed_date":"2025-08-23T13:14:01","guest":{"name":"Atif","country":"Pakistan","country_code":"pk","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-07-26","checkout":"2025-07-27","nights":1,"customer_type":"COUPLES"},"review":{"title":"Clean hotel , good rooms , decent breakfast and very very helpful staff .. 12/15 min walk to Blue Mosque or Grand Ba","positive":"Very nice property","negative":"Staff and view","language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"We truly appreciate your wonderful feedback Dear Atif! It’s a joy to know you had a great stay, and we can’t wait to host you again."},{"id":"7294cd32ff352614","score":8,"reviewed_date":"2025-07-25T09:21:23","guest":{"name":"Roeland","country":"South Africa","country_code":"za","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-07-22","checkout":"2025-07-25","nights":3,"customer_type":"COUPLES"},"review":{"title":"Istanbul overlay and a second visit to explore the city.","positive":"A lovely old hotel very well located within walking distance of all the mai attractions in the old city. Very nice views from some of the rooms.","negative":"The coffee shop is expensive and the breakfast is one of the worst I’ve had.","language":"en"},"helpful_votes":1,"has_photos":false,"partner_reply":"We truly appreciate your feedback Dear Roeland. It's great to hear you enjoyed the location and the views. We’d love to welcome you back again soon!"},{"id":"c27d793a875090ef","score":8,"reviewed_date":"2025-07-19T22:18:01","guest":{"name":"Jane","country":"United States","country_code":"us","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-07-15","checkout":"2025-07-17","nights":2,"customer_type":"FAMILIES"},"review":{"title":"Great experience","positive":"Location and staff was exceptional.","negative":null,"language":"xu"},"helpful_votes":1,"has_photos":false,"partner_reply":"Thank you for your kind words! We're happy you enjoyed the location and our team. We hope to welcome you back soon Dear Jane!"},{"id":"9726c7418762aa1f","score":10,"reviewed_date":"2025-07-17T17:26:33","guest":{"name":"Daniela","country":"Portugal","country_code":"pt","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-07-13","checkout":"2025-07-14","nights":1,"customer_type":"COUPLES"},"review":{"title":"Amazing stay!","positive":"- super friendly staff\n- very comfortable beds and clean room\n- great breakfast \n- perfect location","negative":null,"language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you for your great feedback Dear Daniela ! We're glad you enjoyed the comfort, breakfast, and our friendly team. Hope to see you again soon!"},{"id":"bdfc3577e2b0c332","score":8,"reviewed_date":"2025-07-15T17:54:39","guest":{"name":"Mahmoud","country":"Qatar","country_code":"qa","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-07-12","checkout":"2025-07-13","nights":1,"customer_type":"FAMILIES"},"review":{"title":"The hotel generally is very good.","positive":"The hotel is good. Miss Umayema in the hotel Public Relations Department offered us an excellent rooms, she is helpful and always smiling. \nDowood also is a helpful man, he facilitated a lot of things to us.","negative":"The room has no iron, I asked the reception for one but they answered politely that it is not available at that time.","language":"xu"},"helpful_votes":1,"has_photos":false,"partner_reply":"Thank you for your kind words, Dear Mahmoud. It was a pleasure to host you, and we hope to have the opportunity to welcome you again in the near future."},{"id":"7ca20f09764a2c1a","score":10,"reviewed_date":"2025-07-06T03:51:05","guest":{"name":"Caroline","country":"Canada","country_code":"ca","traveler_type":"Family","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-07-01","checkout":"2025-07-05","nights":4,"customer_type":"FAMILIES"},"review":{"title":"Excellent hospitality combined with a great location","positive":"Staff were very helpful and pleasant. Umay helped us navigate the city and book a dinner cruise. Front desk staff were excellent too! Location was great. Just a short walk to the Blue Mosque and the Grand Bazaar.","negative":null,"language":"xu"},"helpful_votes":0,"has_photos":true,"partner_reply":"Thank you for your kind words Dear Caroline! We're happy you enjoyed the location and our team’s support. It was a pleasure having you, and we hope to see you again soon!"},{"id":"5b836b2831064a50","score":8,"reviewed_date":"2025-07-03T14:18:57","guest":{"name":"Safiya","country":"United Kingdom","country_code":"gb","traveler_type":"Couple","anonymous":false},"stay_details":{"room_type":"Standard Double or Twin Room","checkin":"2025-06-27","checkout":"2025-06-29","nights":2,"customer_type":"COUPLES"},"review":{"title":"Great location , clean hotel but poor amenities and poor breakfast","positive":"Very clean, comfortable beds, good size bathroom and excellent location.","negative":"Breakfast was of a very poor standard.\nNot much variety. They had only once iron that was getting passed around the whole hotel. We asked for an ironing board and they said it broke, not sure why they didn’t have another on standby.","language":"en"},"helpful_votes":0,"has_photos":false,"partner_reply":"Thank you for your feedback. We're glad you enjoyed the cleanliness, comfort, and location. We hope to welcome you back again soon!"}],"pagination":{"current_page":1,"per_page":25,"total_pages":23,"has_next_page":true,"has_previous_page":false},"source_url":"https://www.booking.com/hotel/tr/grand-yavuz-sultanahmet.html","original_input":"https://www.booking.com/hotel/tr/grand-yavuz-sultanahmet.html","retrieved_at":"2025-12-17T09:18:23.265040Z"},"message":"Success","retrieved_at":"2025-12-17T09:18:23.265040Z"} |